信息化管理术语

信息化管理术语介绍如下： 


MPR(material requirement planning)物料需求计划 


MRPⅡ（manufacturing resource planning）制造企业资源计划 


ERP(enterprise resource planning)企业资源计划 


MIS(management information system)管理信息系统 


OA(office automation)办公自动化 


BRP(business process reengineering)业务流程优化 


CRM(customer relationship management)客房关系管理 


EIP(enterprise information portal)企业信息门户 


EDI(electronic data interchange)电子数据交换 


HRM(human resource management)人力资源管理 


KM(knowledge management)知识管理 


SCM(supply chain management)供应链管理 


EAI(enterprise application integration)企业应用集成