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2010-04-26 10:46:18

Software > Rational >

Error: cqaxrform.ocx failed to register during ClearQuest installation
Technote (FAQ)

Problem
This technote describes a work around for the error: "cqaxrform.ocx failed to register", that could occurs during the installation IBM? Rational? ClearQuest? on a Microsoft? Windows? operating system.

Cause
This error can occur if there is an existing conflict with this file already installed by another Rational software program.
Full text of the message is as follows:

Error 1904.Module C:\Program Files\Rational\ClearQuest\cqaxrform.ocx failed to register. HRESULT 3



Solution
To resolve this issue, try manually registering this file:
Go to the Windows Start button, then select Run
Type in the command:
regsvr32 C:\Progra~1\Rational\ClearQuest\cqaxrform.ocx
then click the OK button.
Note: This command assumes that ClearQuest is installed in the default directory.
You should get a message that the dll file was successfully registered
If you get an error such as:

LoadLibrary ("C:\Progra~1\Rational\ClearQuest\cqaxrform.ocx")
failed -- Could not find procedure
or
failed - The specified module could not be found.

Then verify that the file exists in the directory specified.
Once the dll file is registered, restart the machine and rerun the ClearQuest install program. This time the installation should complete.
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