Installing & configuring LiveUpdate Administrator

Installing and configuring LiveUpdate Administrator 2.x

Question/Issue:
How do I install and configure the internal LiveUpdate server, LiveUpdate Administrator 2.x?


Solution:
System requirements for the Symantec LiveUpdate Administrator 2.x
The installer package is approximately 42 MB. This does not include the Java Runtime Environment (JRE) that is required for the Symantec LiveUpdate Administrator to function. The installed size is approximately 100 MB, which includes the JRE.

The system requirements for the Symantec LiveUpdate Administrator are as follows:

• Windows 2000 Server or Advanced Server with Service Pack 4 or higher
• Windows 2003 with Service Pack 1 or higher
• Windows XP Professional with Service Pack 2 or higher
• Java. Runtime Environment (JRE) 1.5
• Internet Explorer 6.0, Netscape 8.1, or Firefox 2.0
• IIS 5.0 or newer
• TCP/IP network protocol
• 150 MB hard disk space for the Symantec LiveUpdate Administrator, the JRE, and third-party tools.
• 5 GB hard disk space for the Manage Updates folder and for the temporary download folder, \TempDownload. Updates are copied to the TempDownload folder prior to their distribution.

To install the Symantec LiveUpdate Administrator 2.x, you must log on as a power user with Administrator privileges minimum. You must be able to create new local users and to create new services.

By default, the following ports are used by the Symantec LiveUpdate Administrator:

Name	LUA 2.1 Port number	LUA 2.2 Port number
Tomcat	8080	7070
Tomcat shutdown	8006	7071
PostgreSQL Database	5432	7072

Installing the Symantec LiveUpdate Administrator 2.
When you install the Symantec LiveUpdate Administrator (setup.exe), the Apache Tomcat 5.5 and PostgreSQL database 8.1 applications are also installed. The LUA Apache Tomcat and LUA PostgreSQL services for the Symantec LiveUpdate Administrator are installed and started so that the Symantec LiveUpdate Administrator is ready to use once the installation has completed. Both services are set to run automatically.

To install LiveUpdate Administrator 2.x

1. Locate the SEP 11.0.X CD2 and open the Tools folder.
   • Note: For more detailed information the Documentation folder contains both the LiveUpdate Administrator getting started guide.PDF and the LiveUpdate Administrator User Guide.PDF
2. Locate and open the LiveUpdate folder.
3. Double-click Lua21esd.exe.
4. If the setup detects that the JRE has not been installed, you will be prompted to download and install it. The installation of the JRE is not controlled by the LiveUpdate Administrator installer. You can install the LiveUpdate Administrator once the JRE is installed. See the Technical Information portion of this document for installing Java Runtime Environment (JRE) 1.5
5. In the Destination Folder window, click Next to accept the default installation path, or click Change to change the location of the installation file folder. Tomcat, the PostgreSQL database, LiveUpdate Administrator files, and the documentation are installed to this folder. The default installation folder location is C:\Program Files\Symantec\LiveUpdate Administrator\.
6. On the Manage Updates window, select the location where you will store downloaded updates, and then click OK. This location cannot be changed after installation. By default, downloads are stored at C:\Documents and Settings\All Users\ApplicationData\Symantec\LiveUpdate Administrator\Downloads.
7. At the Symantec Administrator 2.1 admin user information window, type your username, password, and email address, and then click Next.
8. Click Install.
   If any or all of the default ports are currently being used, you are prompted. You can then specify alternate ports for the LiveUpdate Administrator to use. You must restart the LiveUpdate Administrator services after stopping the programs that are using these ports. It is not necessary to stop the service if you use a port other than the default.
9. Click Finish when the installation is complete.

Running the LiveUpdate Administrator 2.x
The LiveUpdate Administrator setup program adds a shortcut in the Programs menu under Symantec LiveUpdate Administrator > LiveUpdate Administrator 2.x. The installation also adds a shortcut to the desktop.

To run the LiveUpdate Administrator 2.x

1. Do one of the following:
   • Click Start> Programs> Symantec LiveUpdate Administrator> LiveUpdate Administrator 2.x.
   • Double-click the LiveUpdate Administrator 2.x icon on the desktop.
2. On the Symantec LiveUpdate Administrator 2.x window, enter your user name and password and click Log On.

Note: If you forget your password, you can request that a temporary password be sent to the email address that you specified during installation. Use this temporary password to sign in to LiveUpdate Administrator. After you sign in, you will be prompted to reset your password. For security, the temporary password is valid only for a limited time.


Using a remote connection to the Symantec LiveUpdate Administrator 2.x
You can connect to the Symantec LiveUpdate Administrator (LUA 2.x) computer remotely. To connect, use the following command structure:

http ://Hostname_of_LUA_computer:8080/lua

or

http ://IP_address_of_LUA_computer:8080/lua


• If you have specified a different port number during installation, Or are using a new version of LUA 2.x, use port 7070 instead of 8080.
• Refer to the table above for port version information.
  

Configuring Symantec LiveUpdate Administrator 2.x
This section contains instructions for common configuration tasks.

To add a product to the product list

1. Select Configure in the menu bar.
2. On the My Symantec Products window, click Add New Products.
3. Select the name of the product that you want to add from the list.
4. Click OK.

If your Symantec product is not listed, you will need to update the Symantec Product Catalog.

To update the Symantec Product Catalog

1. Select the CONFIGURE button in the menu bar.
2. On the left pane in the My Symantec Products window, under My Symantec Products Tasks, click Update Symantec Product Catalog.

To delete a product from the product list

1. On the My Symantec Products window, click the box next to the product that you want to delete from the product list.
2. Click Delete Selected Products.
3. Click Confirm Delete to delete the product.

To create a new download schedule

1. On the Download & Distribute tab, in the Schedules window, click Add Download.
2. In the Add Download Schedule box, enter the following:
   • Distribution schedule name A descriptive name for this schedule.
   • Status Enabled or Disabled
   • Description Enter a description for this schedule.
3. In the "Select Products" box, click Add.
4. Select the products that you want to add to this schedule and then click Add.
5. In the "Available Components" box, click the component you want to add, and then click Add. Or, click Add All to add all of the product components to the schedule.
6. Select the test status that you want to assign to the schedule.
   By default, the test status is set to Skip Test. Set the status to Must Test to test the updates before you publish them.
7. In the Select Schedule box, set the download schedule.
8. Click OK to save the schedule, or click Cancel to cancel this action.
9. To run a manual download request that is based on an existing schedule. In the right pane, under Schedules, select an existing Download Schedule, and then click Run Now.

To run a new manual download request

1. In the left pane, under Scheduling Tasks, click Manual Download Request.
2. In the Manual Download Request - Step 1 of 2 window, select the products you want to add to this request by clicking Add.
3. In the Select products to be added window, select the product or products you want to add and then click OK.
4. Select the test status for this download request: Skip Test or Must Test.
5. Click Next.
6. In the Manual Download Request - Step 2 of 2 window, select the updates that you want to download. You can select all products and components, or you can select specific components such as Software Updates or Virus Definitions.
7. Click Next to start the download request.

To delete a download schedule

1. On the "Download & Distribute/Schedules" list, click the box next to the schedule that you want to delete
2. Click Delete.
3. Click Confirm Delete to finish deleting the schedule or click Cancel to cancel the deletion.

Scheduling Distribution
After you've downloaded your updates, they can be sent to either a testing distribution server, or published to a production distribution server where they can be downloaded by your LiveUpdate clients. When you add a distribution schedule, you also select the products and components that you want to associate with the schedule. This list of products and components is compared with the updates in the Manage Updates folder. Any revisions that are not already published will then be published in the current distribution session.

To add a new distribution schedule

1. On the Download & Distribute tab, in the Schedules window, click Add Distribution.
2. In the Add Distribution Schedule box, enter the following:
   • Distribution Schedule name
   • Status, either Enabled or Disabled
   • Description
3. Select the products and components for which updates will be distributed by clicking Add.
4. In the "Select products to be added" window, select the product or products you want to add to this distribution schedule, and then click Add.
5. In the "Select Product Components" box, select the components that you want to include in the distribution schedule.
6. Click the component name and click Add.
   • Or select all components by clicking Add All.
7. In the "Distribute Content To" box, select the distribution center type, Testing, Production, or both.
8. Select the Distribution Centers. You can select all Distribution Centers, or a subset of the centers.
9. Select a "distribution schedule."
10. Click OK to save the schedule or click Cancel to cancel this action.

To run a manual distribution request based on an existing schedule

1. In the right pane, under Schedules, select an existing Distribution Schedule, and then click Run Now.

To run a new manual distribution request

1. In the left pane, under "Scheduling Tasks", click Manual Distribution Request.
2. In the Manual Distribution Request Step 1 of 2 window, click Add to select the products that you want to distribution with this request.
3. In the Select products to be added window, select the products or the components, then click OK.
4. In the "Manual Distribution Request" Step 1 of 2 window, select the "Distribution Center Type": All, All Production Centers, or All Testing Centers.
5. Select the Distribution Center: All, or Subset.
6. Click Next.
7. In the Manual Distribution Request Step 2 of 2 window, select the updates that you want to distribute, and then click Next.

Optional configurations:
Configure Source Servers (optional):

By default, updates are downloaded from one of the.

• However, you can identify and configure one or more local servers from which clients can download updates, and designate servers that can be used in case they fail.
• To add a new source server, click the Configure tab, click Source Servers, and then click Add.
  

Note: If you are using Symantec Endpoint Protection 11.0, a source server has been pre-configured for Symantec Endpoint Protection 11.0 updates. If you configure a Download or Distribution schedule with Symantec Endpoint Protection 11.0 in the product list, then all available source servers will be searched for updates.



• Configure the Distribution Centers that you want to use for publishing updates. By default, two Distribution Centers are created during installation of the LiveUpdate Administrator, a Testing Distribution Center and a Production Distribution Center.
• When updates have been tested, they can be then be marked as "passed" and then published to the production distribution center, using a schedule you have determined.
• You can create a list of products that are associated with the distribution center. All locations in the distribution center will be in sync with the product updates of products configured in the list.
  For example, if you would like to download only the virus definitions for all of your Symantec products, you can select the products, and then specify the Virus Definitions component.
  
  
• Export the client settings host file, Settings.Hosts.LiveUpdate, used by Windows LiveUpdate clients to download updates from the Distribution Center, or export a liveupdt.hst file, used by Java LiveUpdate clients.
• To generate a host file, on the Configure tab, click Client Settings, and then select the Distribution Center that you want your LiveUpdate clients to use.
• Click Export Window Settings to export the Settings.Host.LiveUpdate file, or click Export Java Settings to create the Java LiveUpdate client file.
• Then copy the file to the "\Program Files\Symantec\LiveUpdate" directory on the LiveUpdate client computers. When the LiveUpdate client runs, it will use the host file for information on where to download updates.
  

For information on how to perform management tasks, see the .