2008年（3010）
分类： LINUX
2008-05-27 15:42:22
Dave Norton and I initially proposed the Balanced Scorecard 10 years ago.
Since that time, the concept has been adopted by all types of organizations—
manufacturing and service, for-profit and not-for-profit, private and pub-
lic—in virtually every developed and developing nation in the world. Dur-
ing these 10 years, the Balanced Scorecard has evolved from its initial
purpose of an improved performance measurement system to become the
basis of a new management system, one that aligns and focuses the entire
organization on implementing and improving its strategy.
Norton and I documented this evolution and enhancement of the Balanced Scorecard concept through additional Harvard Business Review articles and two books.2 But because of the rapid changes that have occurred in the past ten years, few practitioners beyond our small circle of consultants and project leaders have gained much experience with implementations that are at the current state-of-the-art. Paul Niven, through his experience as project leader at the excellent and highly successful implementation at Nova Scotia Power, and subsequently as a Balanced Scorecard consultant, is one of the few who can talk and write knowledgeably about how to make the scorecard happen in an organization. Balanced Scorecard Step By Step guides readers through the processes required for a successful Balanced Scorecard project. In addition, he shows how to become a strategy-focused organization by imbedding the Balanced Scorecard into critical organizational processes. The book provides an excellent complement to the two KaplanNorton books by explicating the details and processes that project leaders can follow to implement the Balanced Scorecard measurement and management system in their organizations. We are pleased to welcome this new book to the Balanced Scorecard literature. Niven’s contribution will enable many more organizations to achieve successful Balanced Scorecard implementations.
