office 2003/2007 encountered an error during setup
Hey guys...had the same problem in Office Enterprise.
Tried with the cmd process but got the error Path not found
Need to delete the rgstrtn.lck file manually.
Here's the procedure
Press WinKey+R i.e. Run
type %allusersprofile%\Application Data\Microsoft Help
Locate the rgstrtn.lck
and delete the file manually...thats it guys...
Note: If you are upgrading from MS Office 2003 and want to keep the previous version you need to have the Office 2003 installed in your drive else you'll get Error: 1309...Njoy!
I tried the steps as suggested but couldn't find rgstrtn.lck as well..what I did was I deleted the entire Microsoft Help folder and it worked like a charm.
You may want to use the commands below when deleting the Microsoft Help folder.
- first open command prompt.
- type the following: cd "%allusersprofile%\Application Data" then hit enter
- type the command: rd /s "microsoft help" then hit enter
- try reinstalling MS Office 2007.
hope this helps!
*note: I am using Windows 7..not 100% sure if this will work in XP or VISTA
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