When the NetBIOS name of the media server with Central Admin Server Option installed is renamed, the Symantec Backup Exec (tm) services may fail to start.
To resolve the issue, perform the following:
1. Close Symantec Backup Exec console (tm)
2. Go to the :\Program Files\Symantec\Backup Exec\ directory (default location), and double-click BEUtility.exe to run it
3. Expand Known Media Servers, right-click All Media Servers, select New Media Server, enter the name of the CASO server, and click OK
4. In the right pane, Right click on Backup Exec media server, and then click on Update Configuration for New Media Server Name as shown in left pane
5. Change the name of the media server
On the Managed Media Server (MMS), perform the following:
1. Go to the :\Program Files\Symantec\Backup Exec directory (default location), and double-click BEUtility.exe to run it.
2. Expand Known Media Servers, right-click All Media Servers, select New Media Server, enter the name of the Managed Media Server server, and click OK
3. In the right pane, Right click on Backup Exec media server, and then select Set Central Administration Server option as shown in the left pane
4. Type the new name of the Central Administration Server
Backup Exec services should start after completing the above steps.
