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分类: 系统运维

2012-12-12 14:45:39

CRM_SVY_DB_SV and CRM_SVY_DB_SVS. These tables contain the actual survey response but encrypted in XML format. So you will find VALUEGUID in the CRMD_SURVEY table that will join to the VALUEGUID in the above 2 tables.

In this table crmc_svy_det crmc_svy_act

CRM_SVY_DB_SD - survey title
CRM_SVY_RE_QUEST - survey questions and descriptions
CRM_SVY_RE_ANSW - survey answers and descriptions

1. You can use CRM_SURVEY_DATA_GET FM and pass the GUID for the transaction and get the survey data from et_survey_ui table.

2. Read the Survey data from CRM_SVY_SURVEY_READ FM.

3. Create the Object for an class cl_crm_svy_values and pass the XML and HXML.

4. Call question_ids_get, answer_ids_get and values_get method you can get the Value.

 

Creation for Questionnaire for Leads
Step 1)
Go to IMG – SPRO – CRM- Transaction – Setting For Leads –
Questionnaire for Leads- Define Questionnaire-

Here you need create you Questions and Answers…..

  Step 2)
 Go to IMG – SPRO – CRM- Transaction – Setting For Leads –
Questionnaire for Leads- Define Determination for
Questionnaire 

Here You Need to Choose New Entries.
2. Enter an ID and a description for determination.
3. Choose the transaction type and item category.
4. Enter a validity period for determination.
5. Choose the survey for which you wish to carry out
determination.
6. Set the indicators Mandatory and Active to specify
whether the survey should be completed or whether the
determination rule should be active. Remember that the
Mandatory indicator is only evaluated when the document is
saved. When saving the document, the system checks whether
a survey has been found with the Mandatory indicator, but
has not yet been filled out. In this case, the system
creates an error message.
7. Save your entries.
Step 3)

Go to IMG – SPRO – CRM- Transaction – Setting For Leads –
Questionnaire for Leads- Assign Qualification Levels to
Questionnaire

                Here You Need to Choose New Entries and
select Your Questionnaire and maintain Qualification levels
and save


Step4)
Next Go To Lead Transaction and Assign Your Questionnaire,
Then You will get in Business Transaction Creation
 

For More Details go to Help. sap there you can find some
notes and Best Practices

*"----------------------------------------------------------------------
*"*"Local Interface:
*"  IMPORTING
*"     VALUE(IV_GUID) TYPE  CRMT_OBJECT_GUID OPTIONAL
*"     VALUE(IV_SURVEYID) TYPE  CRM_SVY_DB_SID DEFAULT
*"       'ZANZ_FBM_OPR_CHK_LS'
*"----------------------------------------------------------------------

  DATA: s_objects_to_save  TYPE crmt_object_guid,
        t_objects_to_save  TYPE crmt_object_guid_tab,
        s_saved_objects    TYPE crmt_return_objects_struc,
        t_saved_objects    TYPE crmt_return_objects.

***** survey**********
  DATA: survey_value_guid  TYPE guid_32,
        lt_values          TYPE crm_svy_api_string_t,
        ls_value           TYPE string .
  DATA: et_survey_param    TYPE crm_svy_api_parameter_t,
        it_survey_param    TYPE crm_svy_api_parameter_t,
        wa_survey_param    TYPE crm_svy_api_parameter,
        cs_evaluation_info TYPE crm_svy_re_tar_obj.
  DATA: o_survey_runtime   TYPE REF TO cl_crm_svy_runtime,
        o_surveyvalues     TYPE REF TO cl_crm_svy_values.
  DATA: lv_process_type    TYPE crmt_process_type,
        it_survey_ui       TYPE crmt_survey_ui_tab,
        is_survey_ui       TYPE crmt_survey_ui.
  DATA: lv_applicationid   TYPE crm_svy_db_appl_id VALUE 'CRM_SURVEY_ACTIVITY' .
****** end survey *****

*******************************************************************************

  CHECK iv_guid IS NOT INITIAL .

  CALL FUNCTION 'CRM_SURVEY_DATA_GET'
    EXPORTING
      iv_object_kind  = 'A'
      iv_object_guid  = iv_guid
    IMPORTING
      ev_process_type = lv_process_type
      et_survey_ui    = it_survey_ui
    EXCEPTIONS
      error_occurred  = 1
      OTHERS          = 2.

  CLEAR is_survey_ui .
  READ TABLE it_survey_ui INTO is_survey_ui WITH KEY surveyid = iv_surveyid .

  CHECK sy-subrc = 0 .

* Create survey runtime object
  CLEAR: o_survey_runtime.
  CREATE OBJECT o_survey_runtime
    EXPORTING
      i_runtime_mode   = 'INBOUND'
      i_application_id = lv_applicationid
      i_survey_id      = is_survey_ui-surveyid
      i_survey_version = is_survey_ui-surveyversion
      i_language       = 'E'
      i_media_type     = '01'
      i_valueguid      = is_survey_ui-valueguid
      i_valueversion   = is_survey_ui-valueversion
      i_no_value_save  = ''.

  o_survey_runtime->get_values( IMPORTING er_survey_values = o_surveyvalues ).
  IF o_survey_runtime->gv_valueguid IS INITIAL.
    CALL FUNCTION 'GUID_CREATE'
      IMPORTING
        ev_guid_32 = survey_value_guid.
    o_survey_runtime->gv_valueguid = survey_value_guid.
  ENDIF.
  IF o_survey_runtime->gv_valueversion IS INITIAL.
    o_survey_runtime->gv_valueversion = '0000000001' .
  ENDIF.

  CALL METHOD o_surveyvalues->values_get
    EXPORTING
      i_question_id = 'id_5054f5f348ff70e0e10080000a780d18'
      i_answer_id   = 'id_5054f5fc48ff70e0e10080000a780d18'
    IMPORTING
      et_values     = lt_values.

  CALL METHOD o_surveyvalues->values_delete
    EXPORTING
      i_question_id = 'q1'
      i_answer_id   = 'a1'
      it_values     = lt_values.

  ls_value = 'Nama tamu nih'.
  APPEND ls_value TO lt_values.
  CALL METHOD o_surveyvalues->values_set
    EXPORTING
      i_question_id = 'q1'
      i_answer_id   = 'a1'
      it_values     = lt_values.

  CALL FUNCTION 'CRM_INTLAY_SET_HEADER_GUID'
    EXPORTING
      iv_header_guid = iv_guid.

  wa_survey_param-name = 'svyApplicationId'.
  wa_survey_param-value = lv_applicationid.
  APPEND wa_survey_param TO it_survey_param.
  wa_survey_param-name = 'SurveyId'.
  wa_survey_param-value = is_survey_ui-surveyid.
  APPEND wa_survey_param TO it_survey_param.
  wa_survey_param-name = 'svySurveyId'.
  wa_survey_param-value = is_survey_ui-surveyid.
  APPEND wa_survey_param TO it_survey_param.
  wa_survey_param-name = 'svyVersion'.
  wa_survey_param-value = is_survey_ui-surveyversion.
  APPEND wa_survey_param TO it_survey_param.
  wa_survey_param-name = 'SchemaVersion'.
  wa_survey_param-value = '1'.
  APPEND wa_survey_param TO it_survey_param.
  wa_survey_param-name = 'svySchemaVersion'.
  wa_survey_param-value = '1'.
  APPEND wa_survey_param TO it_survey_param.
  wa_survey_param-name = 'svyLanguage'.
  wa_survey_param-value = 'EN'.
  APPEND wa_survey_param TO it_survey_param.
  wa_survey_param-name = 'conid'.
  wa_survey_param-value = ''.
  APPEND wa_survey_param TO it_survey_param.
  wa_survey_param-name = 'onInputProcessing(SUBMIT)'.
  wa_survey_param-value = 'Save'.
  APPEND wa_survey_param TO it_survey_param.

  CALL FUNCTION 'CRM_SVY_ACTIVITY_PAI'
    EXPORTING
      i_application_id    = lv_applicationid
      i_survey_id         = is_survey_ui-surveyid
      i_survey_version    = is_survey_ui-surveyversion
      i_language          = 'E'
      i_valueguid         = o_survey_runtime->gv_valueguid
      i_valueversion      = o_survey_runtime->gv_valueversion
      ir_survey_values    = o_surveyvalues
      it_survey_params    = it_survey_param
    IMPORTING
      et_survey_params    = et_survey_param
    CHANGING
      cs_evaluation_infos = cs_evaluation_info.

* Save
  s_objects_to_save  = iv_guid.
  APPEND s_objects_to_save TO t_objects_to_save.

  CALL FUNCTION 'CRM_ORDER_SAVE'
    EXPORTING
      it_objects_to_save = t_objects_to_save
    IMPORTING
      et_saved_objects   = t_saved_objects
    EXCEPTIONS
      document_not_saved = 1
      OTHERS             = 2.

* Commit work
  CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.

 

 

 

 

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