1. Say a cheery "Hello!"in the morning.
愉快说声“早上好！”
Do you plod into the office, eyes down, shoulders slumped, and immediately start work? If so, you're likely to find that co-workers ignore you (at best) or avoid you (at worst). Get into the habit of smiling and greeting everyone as you arrive in the morning or begin your shift. It's amazing how fast this little courtesy can thaw chilly workplace relations.
每天早晨，你都目光低垂，塌着肩膀，一脸沉重的踱进办公室，然后立刻开始工作？如果你这样做，你可能会发现身边的同事们都在忽视你(最好的情况)，甚至疏远你(最坏的情况)。试着每天早晨或者换班前笑着跟所有人打招呼。小小的礼貌会立刻改善冰冷的工作关系。
2. Learn the art of small talk.
学会闲聊的艺术。
Ask your co-workers about their interests – their favorite music, films, books, hobbies. Showing a genuine interest in them will make them feel comfortable around you. Talk about your life outside the office when it's appropriate. This will remind the people you work with that you're a person first, not just an employee or employer.
询问同事们的兴趣爱好——他们喜欢的音乐、电影、图书和习惯。真诚的关注能让同事如沐春风。在适合的情境下说说自己办公室之外的生活。这会让同事们认识到你不仅是一个雇员或老板，还是一个富有生活情趣的人。
3. Ask what they think.
询问别人的看法。
People love to be asked their opinion, so go out of your way to ask, "What do you think is missing from this report?" or "How do you think I should handle this situation with X?" Then give the advice-giver a sincere thank you, even if the ideas are less than helpful.
人们都希望别人来询问自己的看法，所以你应该多向他人请教。“你觉得这份报告还缺哪些内容？”“关于这件事情，你觉得我应该怎么处理？”真诚的感谢那些向你提供建议的同事，即便他们的建议并不那么靠谱。
4. Avoid gossip.
不做大嘴巴。
You don't want anyone talking about you behind your back, so return the favor. When a co-worker sidles up to you bearing some gossip about an office romance or someone's impending firing, respond with, "Really?" Then change the subject or get back to work. If you don't respond, the gossiper will move on –and you'll retain the trust and respect of your co-workers.
你肯定不想别人在背后谈论自己，己所不欲勿施于人。如果有同事跑来跟你八卦一段可能的办公室恋情，或者谁谁要被解雇了，你只需回应：“真的吗？”然后转换话题或继续工作。如果你不做回应，爱八卦的同事就会接着侃侃而谈。不再背后议论别人会赢得同事的信任和尊重。
5. Keep a cool head.
保持冷静。
When dealing with a difficult co-worker, pretend your children are watching. This simple visualization technique will help you to keep a cool head. After all, you've taught your children to have good manners. With them “watching,” it will be difficult to stoop to the level of your infuriating co-worker.
跟一位难缠的同事打交道时，想象你的孩子就在一边看着。这一简单的技巧能让你保持冷静。毕竟，你曾教导孩子要言行得当有礼貌。如果他们在一旁“看着”，你就不会自贬身份跟这种无礼之人发生冲突。
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