High quality and Considerate after-sale service of Shanghai Jianye

The annual World Consumer Rights Day is coming again. This day reminds us of the importance of the product quality and after-sales service. As a professional manufacturer, we promise to bring our customers better experience and service.

Each of the industrial enterprises is based on the quality and after-sales service. Shanghai Jianye has the most professional technicians to ensure all of our  can fulfill our customers’ requirements in quality. Apart from the final inspection, Shanghai Jianye also focused on improving the quality originally. Our staff in the manufacturing department are trained properly and have to get through the test on profession skills annually, which could improve the responsibilities and senses of quality of our staff. Each worker should have clear understandings about their duties and skills to do his work respectively. Besides the top-down ‘training-testing-inspection’ mechanism, we also have a down-top accountability system, where the company will inquire for the person directly and indirectly responsible if errors occur in the quality inspection or in real operation ,and have the right to blame the related ones based on realities if it is really due to the carelessness and mistakes of our technicians.

Moreover, the after-sales service is another priority. After-sales personnel have to meet our customers face-to-face to install machines or solve problems, so it is easy to cause the conflict. With the guidance of ‘Customer first’, Shanghai Jianye focus on the after-sales personnel qualities greatly. Each after-sales worker must pass the professional training and have a 560-hour hands-on experience before getting the formal position. The system ensures the high quality of our personnel.

In market demand: to produce mining machinery and equipment is supply more customers, if people never ask for equipment, then how the industry supply machines to market, and how to occupy the market? Shanghai jianye heavy industry got many years experiences and technology skill, in advantage of environment protection skill and large scale machine, it shows large-scale of grinder mill、JYM vertical mill and other large environment protection style equipment. It laid the foundation for large-scale machine and environment protection equipment.