分类： 其他平台
2013-10-25 13:17:49
Clearly communicate to each team member the purpose of the project, his or her responsibilities, and the schedule. Specify and quantify what you expect for the final outcome and/or interim products. Example: "We need 100 copies of an eightpage report by September 1." Give people outlines, checklists, and diagrams.
Explain how each task dovetails with, or supports, or is contingent on other tasks. Provide access to or direct people to relevant reference materials such as training manuals, users' guides, and workbooks. Ask questions to make sure they understand the task. Give every person your phone number and email and make yourself available to answer questions and provide guidance and clarification.
4. Track progress, give feedback, and help people solve problems
Check in periodically and ask your team about their progress. Are they on schedule? Do they have the resources they need? Have they run up against any unforeseen obstacles? Do they still understand the requirements? Monitor the work and give feedback in a positive, helpful way.
When you check on progress, ask openended questions such as "How are you coming along on the brochures?" or, "What are you working on now and what have you accomplished since we last talked?" Provide sincere praise and positive reinforcement for all efforts.
If the work is behind schedule, or the finished products are flawed, maintain a helpful, open attitude. Explore with team members how improvements could be made. Ask what additional help or resources they need. Help them brainstorm new approaches. You may want to restructure work assignments, or assign a mentor to an employee who isn't learning quickly. You may need to bring in a specialist or negotiate with the customer for a later delivery date.
5. Allow for creativity and variations in work style
Keep your focus on the final result/products, not on the details of how the job gets done. People work according to individual learning styles and preferences. When you let them work in their preferred ways, they feel ownership for the effort. While some people like to work piecemeal, some like to work through continuous effort. Some people can multitask, and some like to work on one thing at a time. Some need more structure and supervision than others. Those on your team may not perform the task exactly as you would. If you have selected skilled, talented people, they will probably do the job better than you would have and you may be pleasantly surprised with the results.
6. Provide incentives and show appreciation
