Taobao punishment "shroud door" seller network transmission buyers as a career because of dissatisfaction Poor Poor division recently sent to the buyer's shroud caused uproar in the online seller punished. Yesterday, Taobao announced penalties message, saying that the seller's conduct violated the relevant provisions of Taobao, given its shop search mask to prohibit new shelves and other penalties. Buyers "net exposure" Received shroud May 11, a woman in Wuhan Taobao forum, said that he bought a skirt in Taobao commodity after dissatisfaction with the store after communication is also no consensus, so May 7 gives this product a bad review. 8, one from Shandong ID in Taobao buy a child shroud, consignee address and name of the Wuhan buyers. After the buyer receives the shroud Taobao forum search and found that the collection of Shandong ID has a bad experience with their products to the same skirt, so identified for dissatisfaction with the shroud is the owner of purchase and mailed. Taobao determine the existence of malicious harassment, senior vice president of Alibaba Carefree survey results released yesterday the matter, saying that after an investigation found that the existence of malicious harassment seller, with immediate effect according to the rules Taobao shop search mask to its implementation, including a variety of restrictions, including penalties, duration of 12 days. Involving female consumer has a diamond buyers, nearly three months trading success nearly 200 pen, a total of nearly six months given 11 Poor, contents belong to objectively verify the exposition should not malicious Poor division. Ran told this reporter, confirmed by technical means, the seller sent shroud indeed, this behavior has violated the Taobao on "malicious harassment" requirement, so the seller is given the penalty. Similarly, the buyer is not a career Poor division finds there are also strict technical appraisal results, but the technical details are not disclose. Analysts said there are loopholes in the existing policy analyst Xie Pu independent electricity supplier, said yesterday that Taobao from its inception, and its policy direction is the maximum extent possible to protect consumers, because in the transaction, the average consumer is vulnerable, but In an increasingly competitive electricity supplier, the rights and interests of consumers harmed the reputation they may affect the business and income. In such a policy environment, and indeed there are some consumer rights abuses, leading to legitimate businesses operating swallow situation. "However, the electricity supplier is constantly developing new things, whether it is Taobao, or other electricity providers practitioners as well as policy-makers, they can not anticipate all the questions in advance to be circumvention." ■ controversy buyers are professional bad teacher? Wuhan buyers sellers malicious Send shroud incident was exposed, whether buyers about this as a career, Wuhan Poor division intensified the controversy on the Internet. Yesterday, a Taobao seller told this reporter, because Taobao shop information for Poor quantity display is very significant, many buyers will refer Poor number to decide whether to shopping, so "bad number" is the Taobao shop is very important indicators. According to him, some competitors will deliberately hire some people to the Internet using a false ID and address of the purchase of goods, subject to the seller after the issue of goods "Logistics delay, not receiving" and other reasons complaint online stores and give a bad experience. "These people are employed occupational Poor division is due to their shopping with false information, the seller can not be accountability." Analysts said the seller, buyer, seller Send shroud event was the female customer has given out of the Poor in larger quantities, but her real name and leave both real shopping address, which is the division general occupational Poor performance is not very similar, should not professional Poor division. ■ Sound buyer concern: personal information how to do in this "shroud incident" before the media reported that the seller has a bad experience because of dissatisfaction with the buyer to the buyer sending malicious stool happen. As online shopping logistics and distribution needs, the buyer would like the seller must provide your real address and contact telephone number, so once the two sides because the evaluation, sale and other issues of conflict, the buyer can certainly give a bad experience, the seller may also use master buy Home Information for revenge. A Taobao buyers yesterday Beijing News said he was five years on Taobao shopping has reached two drill level, but never dared to give the seller a bad rating, at best, is through the communication requirements of each return, "My address and each has a telephone, if a falling out, what occurred was not runs the risk of you. "said Taobao seller said that the characteristics of e-commerce is to provide buyers with some personal information in order to improve convenience," If the buyer really worry about leakage of personal information, you can purchase units or to remain convenience store near his home address, telephone reservations, phone landline or collection of people, so that can reduce some of the risks. " ■ Feedback Support sellers who encounter malicious purchase reporter contacted on QQ party seller, he presented the event was part of the transaction log after exposure shots. According to the seller to statistics, a total of his shop these days is about fourteen thousand malicious photographed alone, the total amount of nearly 80 million. In this seller established after the incident and QQ group, several activists supporting the seller that the buyer does Wuhan Poor division for professional seller told reporters, because he published in Taobao forum support activist with the seller posts, shops these days has received some orders from Shanghai malicious. Some sellers online recommendations, Taobao should cancel the good, the bad system, replacing the shops Lynx scoring system currently in place, that buyer the seller service attitude, delivery speed, consistent with the description of goods and other indicators of the degree integrated scoring. They believe that this can also play protect the interests of consumers, Taobao shop reputation reflects the purpose; Moreover, this can also filter out a few professional engineers and buyers Poor extreme attitude, to ensure fair evaluation system throughout the store, but also evaluation system to avoid malicious use of the vulnerability. (Reporter Yang Miao)
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