2012年(1)
分类: LINUX
2012-08-23 14:09:18
职位名称:Linux 系统管理员
职位性质:全职
职位类别:系统工程师
工作地区:北京
薪资水平:面议
学历:本科及以上
职位描述及要求:
Requirement:
as the direct contact for customer inquiries from all locations and across all product lines via online Customer Portal and phone.
· Analyze problems with non-functioning software to identify problem areas and recommend corrective actions and resolutions to customers.
· Use professional concepts and apply company policies and procedures to resolve a variety of issues.
· Collaborate with global support engineers and software maintenance engineers to resolve customer issues.
· Document and share diagnostic steps and problem resolutions with GSS team.
· Work with Technical Support Engineers in other regions on global projects and assignments.
· Deliver an exceptional customer service experience.
· May be required to be on call and perform night and/or weekend shift duties on a rotational schedule.
Skills:
· Ability to communicate clearly and concisely to all clients with various levels of technical experience.
· Good understanding of Linux/Unix
· Strong English language skills (written and oral). Fluent in Japanese(written and oral).
· 4 years+ system administration or technical support experience on Linux/Unix
· Red Hat Certified Engineer (RHCE), or a comparable combination of experience/qualifications.
· Demonstrated understanding of OS internals, Installation, Configuration, Scripting (Bash/Perl), Networking, Security/firewalls, Web Server and kernels.
· Understanding of programming language (C, Python, Java, etc) and system programming experience.
· Experience with enterprise storage solutions (SAN, NAS and Clustering) or Virtualization.
· Degree in Computer Science or other scientific/technical field.
· Learning on the fly.
1.精通Linux/Unix
2.日语一级或相当水平,良好的英文读写和沟通能力
3.4年或以上Linux/Unix系统管理或技术支持经验
4.持有RHCE证书优先
5.计算机相关专业本科及以上学历
联系人:于洋
联系方式:0411-82643166
邮箱:yang.yu@otconsultancy.com
QQ: 41862876