分类： LINUX
2009-07-13 14:19:28
质量部各部门的工作职责/流程描述------选自6sigma--------前辈原创
QUALITY FUNCTION DSCRIPTION-质量-SPC ,six sigma,TS16949,MSA,FMEA*Gv ^'EfA+X(|i |+l
(质量部各部门的工作职责/流程描述)SPC ,6sigma, 六西格玛，MSA,FMEA，品 质，质量,six sigmag‑dygg'fU*NI
1. How to understand "QM"? What's the content? (怎么理解质量管理，它的内容 有哪些？)六西格玛品质论坛#i5?s
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To organize the necessary function and activities to reach the defined
quality requirements. Including:
组织必要的资源进行改善和预防活动以达到公司或组织设定的质量目标或要求。 包 括：六O
1.1 Set up quality system[
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建立组织的质量体系
1.2 Set up the Quality manual & quality policy and quality procedureSPC ,6sigma, 六西格玛，MSA,FMEA，品质，质量,six sigmafq+\
设立组织的质量方针，编制质量手册，质量运行程序SPC ,6sigma, 六西格玛， MSA,FMEA，品质，质量,six sigma"QA
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1.3 Graded quality document
规范化组织的质量文件‑C3b2b*u[0o Y4_
1.4 Quality document controlSPC ,6sigma, 六西格玛，MSA,FMEA，品质，质量, six sigma o1f-hb9Q n3|
作好组织的质量文件控制
作好组织的质量记录k5|/ql"ra8R
1.6 Quality planbbs.6sq.netK6a#`s_ i
拟定组织或公司的质量计划六西格玛品质论坛6dI
1.7 Internal quality audit
进行内部质量申核6M1J
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1.8 Corrective & preventive actionSPC ,6sigma, 六西格玛，MSA,FMEA，品质，
执行质量改善和预防活动
1.9 Quality performance review
1.10 Quality concept/quality system training
质量观念和质量系统的培训
2. How to understand the "QC"? What's the content? (怎么理解质量控制，其内 容是什么？)
2.1 PMP availability-质量-SPC ,six sigma,TS16949,MSA,FMEAOgm-{A#H
确保PMP被执行3P)v&ut8G}
2.2 Process flow define and review(including FMEA, 6sigma)SPC ,6sigma,K
确保工艺流程(PFMEA)被正确执行 SPC ,6sigma, 六西格玛，MSA,FMEA，品 质|
2.3 Process and material qualification-质量-SPC ,six sigma,TS16949,MSA,FM
每道工艺和物料的认可
2.4 Process equipment and software quality and control SPC ,6sigma, 六;` t
工艺设备和测试软件的监控-质量-SPC ,six sigma,TS16949,MSA,FMEA`
2.5 Tool controli(\2j%EL3fH
使用的工夹量具的认可和控制
2.6 Work instruction review, critical process controlSPC ,6sigma, 六西格玛，M
使用的操作指示卡的评估以及关键工序的控制六西格玛品质论坛8n'BC!l tu;l
2.7 In-process control(quality patrol and check-list)
制程的控制，包括巡拉和检查清单等
2.8 Statistical methods and techniques
统计技术的应用
2.9 Process capability六西格玛品质论坛g‑U'G[1]|‑C3S1j&o6cQ
制程能力的监控
2.10 Rework policy
返工或返修程序的跟进
2.11 Failure analysis
坏品的分析和跟进
2.12 Push 6S activities
推动6S的执行
3. How to understand the "QA"? What's the content? (怎么理解质量保证？其 内容是什么？)六西格玛品质论坛*iQ/V2CG
3.1 Inspection/Test specification set up
检查或测试规范设立的认可
3.2 Workmanship/criteria set up
工艺和品质标准的界定
3.3 Inspection/Test flow
检查或测试的跟进
3.4 Out-going testing/inspection list
出货检查的检查要点的设立SPC ,6sigma, 六西格玛，MSA,FMEA，品质，质 量|
3.5 Release for shipment-质量-SPC ,six sigma,TS16949,MSA,FMEA F9ML[1] {9Fp交货许可SPC ,6sigma, 六西格玛，MSA,FMEA，品质，质量， 3.6 Ins pection/Test equipment, test program control
检查/测试设备和软件的控制
3.7 Inspection and testing RecordSPC ,6sigma, 六西格玛，MSA,FMEA，品质， 质量检查/测试记录的整理
3.8 Control for NC products
不合格品的控制[1]D FVs9y.?‑`|n
3.9 Product identification
产品的可追溯性控制
3.10 Product traceability bbs.6sq.netB
产品可靠性测试SPC ,6sigma, 六西格玛，MSA,FMEA，品质，质量，six sig
3.11 product quality control by handling, storage, packing, and delivery
包装，搬运，贮存和交付过程中的质量控制bbs.6sq.net+g]m;\G"wr$_(R
3.12 Sampling standard
抽样标准的制定
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4. Job for QE(质量工程的工作内容)
4.1 Production equipment qualificationSPC ,6sigma, 六西格玛，MSA,FMEA，品 质，生产设备的认可
4.2 Test/tool qualification
测试设备/量具的认可bbs.6sq.net[1]t‑E&t1B&X
4.3 New process/new equipment development
新工艺/设备的研究-质量-SPC ,six sigma,TS16949,MSA,FMEA 4.4 Online tr ouble-shooting
生产线质量问题的解决bbs.6sq.netS,C
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4.5 PPM improvement
组织资源进行质量问题的改善活动
4.6 Failure analysis
进行坏品分析
4.7 Reliability test-质量-SPC ,six sigma,TS16949,MSA,FMEA0f.t zH7W;{
可靠性测试方法的研究
4.8 DOE
执行试验设计
4.9 SPC-质量-SPC ,six sigma,TS16949,MSA,FMEAe/p3w G8Y2~
领导SPC活动"AtmtKO
4.10 CS---Customer service
处理客户投诉
5. In quality control activities, what plan will be prepared? (在质量改善活动中， 将要准备什么计划？)
5.1 QP(Quality plan)bbs.6sq.net+cx(|zXmN
质量计划
5.2 PMP(Process management plan)
工序管理计划SPC ,6sigma, 六西格玛，MSA,FMEA，品质，质量,six sigma?
5.3 CI(Continuous improvement plan, PPM target)
持续改善计划， 包含需设立的PPM目标bbs.6sq.netTu9m7FNc
5.4 Subcontractor/supplier PPM improvement plan
外发协力厂/供货商的质量改善计划
5.5 Quality cost reduction plan
质量成本减少计划
5.6 Quality training planSPC ,6sigma, 六西格玛，MSA,FMEA，品质，质量，six
质量培训计划
5.7 Quality system improvement---Toward QS9000 and ISO14001SPC ,6sigm|
质量体系的改善计划
6. How to understand "Management"(怎么理解管理)
(organize a team, take effective activities such as planning, organizing, SPC ,6sigma, 六西格玛，MSA,FMEA，品质，质量，six sigma*` A1
training, controlling, adjusting, and assessing to reach a given target)
组织资源，采取有效的活动，如策划，组织，训练，控制，调整和评估，以达到 设定的目标。
6.1 To set the target
设定目标 _"t$E+](N7oI~U
6.2 To analyze current situation
分析现状
6.3 prepare executive programSPC ,6sigma, 六西格玛，MSA,FMEA，品质，
拟定相应的执行程序
6.4 Organize the team and prepare resourceSPC ,6sigma, 六西格玛，MSA,F
组织资源bbs.6sq.net^3V|
6.5 Training
培训相关的人员
6.6 Operating based on prograi
根据制定的行动计划去加以执行
6.7 Monitoring and control(Key performance indicator)
监控关键的绩效表现bbs
6.8 Assessment and adjustment
评估改善效果，调整相应的措施
6.9 Continuous improvement
实施连续的改善
格玛，MSA,FMEA，品质，质量,six sigmaA3W.CH&r0MG
7. How to control the quality for a new product(怎么控制新产品的质量)
7.1 QFD(Quality function development)
执行质量功能展开SPC ,6sigma, 六西格玛，MSA,FMEA，品质，质量,six si
7.2 DMT(Design maturity test)
实施设计成熟度测试
7.3 FMEASPC ,6sigma, 六西格玛，MSA,FMEA，品质，质量,six sigmaT6
准备失效模式及影响分析报告六西格玛品质论坛1dfd-[:Z
7.4 ETR(Engineering trial run)SPC ,6sigma, 六西格玛a9Q2LX:bs4M_[1]K]
进行工程试产h(q[
7.5 Preparation for mass production)
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大批量生产的准备六西格玛品质论坛q*v5mSH `
7.6 WI/PFC review
生产操作指示和工艺流程图的准备和批准
7.7 PMPSPC ,6sigma, 六西格玛，MSA,FMEA，品质，质量,six sigma*c#Wp*V-k!
准备工序管理计划
7.8 Tester/equipment qualification(MSA-GRR, correlation, calibration)
测试仪器的认可(通过MSA，相关和调校进行)SPC ,6sigma, 六西格玛，Ma
7.9 Material qualification六西格玛品质论坛x3Xzh k
使用的材料的批准认可bbs.6sq.netk$s:`2Ax6a S[1]{4^
7.10 Process sample approval(PSA)SPC ,6sigma, 六西格玛，MSA,FMEA，品p
工序使用的样品的批准
7.11 Mass production monitoring(SPC)bbs.6sq.net|AG l*?W[1]m[1]Wn
使用SPC工具对大批量生产进行监控
7.12 Continuous improvement
进行连续的改善
8. How to control incoming quality(怎么进行来料质量控制)
8.1 Incoming piece part inspection/test specification
准备或取得来料的规范或测试方法~ Z-V:](|"ASF(e"?#z
8.2 Functional/dimensional ranking(safety requirement, major requirement or b[
minor requirement)SPC ,6sigma, 六西格玛，MSA,FMEA，品质，质量,sixZ
从功能/尺寸等方面对产品缺陷进行分级
8.2 Sampling plan and AQL(Acceptable quality level)SPC ,6sigma, 六西格玛，{
确定来料抽样计划bbs.6sq.netC7h#|#NdC
8.3 Tester/checking equipment maintain and calibrationSP1CNr@$G)SV
IQC所使用的测试仪器的维护和调校-质量-SPC ,six sigma,TS16949,MSA,FM EA){.Zn@y|_${
8.4 Incoming quality control procedure
准备来料质量控制程序
8.5 Inspection/Test instruction preparation and review4v6C
来料检查或测试指示卡的制作和批准SPC ,6sigma, 六西格玛，MSA,FMEA[
8.7 Material checking and judgement(OK or NG)SPC ,6sigma, 六西格玛，MSA,
来料的检查和作出收货与否的决定-质量-SPC ,six sigma,TS16949,MSA,FME AA |T2d
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8.8 MRB procedure(rework, scrap, sorting, RTV or UAI)六n6AK RX/mT,]
跟进MRB程序以确定问题批来料是返工/翻工，报废，筛选，退回供货商还是让 步使用 F g]^R+[H
8.9 SCAR and supplier feedbackSPC ,6sigma, 六西格玛，MSA,FMEA，品质，
发出SCAR给供货商寻求质量问题的解决，并跟进供货商的回复-质量-SPC ,six
8.10 Incoming quality recordSPC ,6sigma, 六西格玛，MSA,FMEAR7a k#`
作好来料检查记录bbs.6sq.net&y[1]S W5b*g
8.11 IQC report/Supplier quality indicator
作好供货商质量状况的记录
8.12 Material identification and release to production
作好产品的标记，发放到货仓或生产线x,F4iJ#}
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8.13 Scored card for supplier quality ranking
作好供货商的品质记分卡
8.14 Supplier PPM Improvement plan
推动供货商的实施质量改善计划
8.15 Shelf life and expired date control
产品有效期控制bbs.6sq.net NWXE|7MW
8.16 Supplier out-going data collection
收集供货商的出货检查记录+d/?Gs5O yB4{ i!p
8.16 AVL(Acceptable Vendor Level) and kick off guideline-质量-SPC ,six sigma,TS16949,MSA,FMEAk@1i
制定合格和不合格供货商，以及取消不合格供货商的资格的程序
