Email

1. Address the recipient by Full Name. Use gender-Neutral language.

2. Write a specific, not general, topic in the subject box.

3. Start your e-mail with a sentence that tells what your message is about.

4. Put the details of your message in the second paragraph.

5. Be clear, concise, and specific. Avoid overly long sentences.

6. Never write in all capital letters or all lower-case letters.

7. Be cautious about what you say in a business e-mail.

8. Check your e-mail and any attachments to make sure your message is clear, your tone is pro, and your spelling, grammar and punctuation are correct.

9. At the end of your message, before your full name and position, use a commonly accepted complimentary closing.    -----Sincerely, Cordially, or Regards.