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2008-10-27 13:37:32


  无论是硬件还是软件,即使在设计、测试、制造、检验等过程中都执行了严格的质量控制规范,仍有可能会出现一些瑕疵。下面介绍的几个硬件或软件的BUG,是实践中经常碰到的,给大家做个参考,以便在您遇到时能够迅速地识别和处理。
  
  1. 7200器I/O控制模块硬件Bug可能会引起系统启动时报错:
  
  Warning: monitor nvram area is corrupt ... using default values
  environment checksum in NVRAM failed
  C7200 platform with 262144 Kbytes of main memory
  
  路由器进Rommon模式。该问题据说出现的概率大约为10的负19次方,处理方法是返修I/O控制模块。
  
  2. 7200、7500、GSR 平台上的提示:
  
  *Nov 30 00:00:40.771: WARNING: Enviro Monitor Reference Voltage was ZERO !
  *Nov 30 00:00:41.771: WARNING: Enviro Monitor Reference Voltage was ZERO !
  *Nov 30 00:00:42.771: WARNING: Enviro Monitor Reference Voltage was ZERO !
  *Nov 30 00:00:43.771: WARNING: Enviro Monitor Reference Voltage was ZERO !
  *Nov 30 00:00:44.771: %ENVM-0-SHUT: Environmental Monitor initiated shutdown
  Buffered messages:
  System Bootstrap, Version 12.2(4r)B2, RELEASE SOFTWARE (fc2)
  TAC Support:
  Copyright (c) 2002 by cisco Systems, Inc.
  
  以上提示看似电源毛病,其实也是一个硬件的Bug。表现为启动正常,启动完毕后重复出现告警,然后自动掉电(两个电源同时开着也这样),只有手动开机。show env 结果为:
  
  Router#sh env
  All measured values are normal
  Router#sh env last
  I/O Cont Inlet   previously measured at 24C/75F
  I/O Cont Outlet  previously measured at 24C/75F
  NPE Inlet     previously measured at 25C/77F
  NPE Outlet     previously measured at 25C/77F
  +3.45 V      is unmeasured
  +5.15 V      is unmeasured
  +12.15 V      is unmeasured
  -11.95 V      is unmeasured
  last shutdown reason - critical voltage
  Router#sh env all
  Power Supplies:
  Power Supply 1 is unmeasured.
  Power Supply 2 is unmeasured.
  
  Temperature readings:
  I/O Cont Inlet  measured at 24C/75F
  I/O Cont Outlet measured at 25C/77F
  NPE Inlet    measured at 26C/78F
  NPE Outlet    measured at 26C/78F
  
  Voltage readings:
  +3.45 V    is unmeasured
  +5.15 V    is unmeasured
  +12.15 V   is unmeasured
  -11.95 V   is unmeasured
  
  Envm stats saved 0 time(s) since reload
  
  处理办法:返修I/O Controller
  
  3.Cisco Catalyst 6500 SUP720的引擎,IOS 12.2.14软件版本,如果做NAT,当NAT转换条目达到约6000条以上时,就会出现如下提示:
  
  *Mar 2 01:19:56.738: %SYS-3-CPUHOG: Task ran for 2048 msec (39/2), process = IP NAT Ager, PC = 4021C300.
  -Traceback= 4021C308 40EFB5CC 40EFBA64 40EFBF44
  *Mar 2 01:20:06.974: %SYS-3-CPUHOG: Task ran for 2172 msec (44/2), process = IP NAT Ager, PC = 4021C300.
  -Traceback= 4021C308 40EFB5CC 40EFBA64 40EFBF44
  
  系统隔一段时间就会重启一次,在Bootflash中记录Crash信息。 这个时候show proce cpu看到ip nat进程占CPU相当大:
  
  ------------------ show process cpu ------------------
  
  
  CPU utilization for five seconds: 44%/8%; one minute: 43%; five minutes: 44%
  PID Runtime(ms)  Invoked   uSecs  5Sec  1Min  5Min TTY Process
  
  72     200   6178     32 0.00% 0.00% 0.00%  0 Spanning Tree
  73      0     2     0 0.00% 0.00% 0.00%  0 Const MPLS RP pr
  74   1465884  7504888    195 3.18% 3.25% 3.65%  0 IP Input
  75    2480   6141    403 0.00% 0.00% 0.00%  0 CDP Protocol
  76      0     1     0 0.00% 0.00% 0.00%  0 PPPATM Session d
  77      0     2     0 0.00% 0.00% 0.00%  0 PASVC create VA
  78   7856368  4520305    1738 28.58% 30.23% 30.71%  0 IP NAT Ager
  79     32    393     81 0.00% 0.00% 0.00%  0 HWIF QoS Process
  
  后来查到是软件的Bug,还是思科内部的Bug,用CCO帐号也看不到。后来升级到12.2.17就好了,同样数量的NAT条目,IP NAT Ager进程只占0.16%。
【责编:admin】

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