ERP报“register failk”错误

DB:9.2.0.6.0   OS:AIX5300-04    EBS:11.5.10.2

 

现象：

Navigator：CGI_C01_MDS_PLANNER ->Capacity Plan ->Capacity Plan ->View RCCP->
click Resource(button)->click Horizontal Capacity Plan(button) ->click graph(button)

点击完graph这个按钮后，打开一个IE界面同时跳出一个小窗口，窗口信息为：“register failk”。点击六次OK，应用失去响应，然后应用退出。有的系统会报一个C++的错误也是关于IE的内部错误。

 

解决方案：

1) Open up Internet Explorer.
2) Click on the Tools menu
3) Click on options; a new window will appear,
4) Click on the tab that says “Advanced” on the right side of the menu.
5) Scroll down thru the list and look for “Microsoft VM”. If you see Java(Sun) take the
check mark off. Under the Microsoft VM, put a check in the box beside Java console
enabled(requires restart). You should have 2 fields marked under Microsoft VM and no checkmarks
under Java(Sun). Click OK and reboot your computer. If you don’t see Microsoft VM listed as an
option, continue on to step 6.
6) If you do not see Microsoft VM, click here (
) to download Microsoft VM. Choose Run or Open if you are asked what to do. Install this software and reboot your computer.
7) Go to and choose the update to Microsoft VM (there are some
security issues with the older versions) DO NOT SKIP THIS STEP! If it ask you to reboot, choose
Yes.
8) You may now start back with Step 1 and stop with step 5.

 

总结：按照这个解决方案的思路，打开这个图形的玩意好像只能用微软的JVM。从IE的设置中就能看出这一点。将JAVA(SUN)下的选项去掉，将MICROSOFT VM下的“启用java jit编译器”，“启用java控制台”选上就OK了。注意需要重新启动系统。