we were told there was nothing they could do for us
They also stated that the "big rigs" scheduled to pull tonight would instead pull on Saturday night. We immediately began to question whether our tickets would be honored Saturday night, and we heard others around us expressing the same concerns.Upon leaving the grandstand we went to the ticket window where we were told if we had questions we would have to go to the fair office.
A group of approximately 35 people had gathered at the fair office when several men with "Columbiana County Fair" shirts (including at least two labeled "Director") came to speak to us.
After much discussion from all, we were told there was nothing they could do for us. We were told that giving our money back was "out of the question," as was honoring our tickets, giving us tickets for the fair Saturday, and/or giving us tickets for Saturday night's pull.
The "director" stated that a similar situation could occur in the event of bad weather. This was not an act of God, but a mechanical failure. Where was
what their back-up plan? You have 1,000 people in attendance without having a plan B?